At Wave, consulting is at the heart of what we do and who we are. Beginning in the late ’90s, our consulting first ethos has empowered us to offer a custom solution for each client’s specific needs instead of a generic solution. We work in conjunction with our clients throughout Stockton, devoting time and assets so that we have a thorough understanding of their pains and goals and can craft a personalized approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the foundation of your business. If your processes have numerous blockers, the resulting productivity loss will spread throughout your entire organization. For example, let’s say a organization brings on a new customer in minutes but requires several weeks to train a new employee or vendor. That’s an issue because both your employees' abilities and your vendor’s products play a critical role in providing exemplary service to the customer. Therefore, if those pieces are not operating efficiently, your client is ultimately who suffers. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a total understanding of your business processes as well as the software that aptly delivers intelligent information. We how to ask the right questions and can define the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important piece of a migration. Every migration needs a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other elements that will help users to find relevant information. It is crucial that you spend the time to identify the problems you have and what is needed to get resolution.

 
 
 

Intelligent Information Management

It is widely known that the modern business depends on multiple sources to pull information whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it contains vital business data and content that is crucial to the success of your business. Both businesses and their clients must have information from multiple sources to complete work, and this adds additional complexity if that data is not easily attainable. The traditional approach was to pull information into a central archive but this approach is not sustainable long term as one system can’t govern everything, particularly in some SMBs and enterprise organizations.